Frequently Asked Questions
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We focus on how decisions are actually made, not just the outcome. Our team brings structure to complex situations so you can clearly evaluate options, understand tradeoffs, and move forward with confidence. Our service lines span financial consulting, project management, strategic advisory, and ESG-aligned planning for small businesses and mission-driven organizations.
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Yes — in addition to strategic advisory work, we support organizations with operational coordination, implementation planning, workflow improvement, and project-based execution. Whether you need help standing something up or keeping a complex initiative on track, we can step in at the level that's most useful.
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We start with a brief discovery conversation — no commitment required. From there, we'll outline a proposed scope, timeline, and fee so you can evaluate fit before moving forward.
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We combine a thoughtful, human-centered approach with clear communication and reliable results. It's not just what we do — it's how we do it. Our engagements are built around your specific context, not a one-size-fits-all framework.
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Inquiries can be submitted through the contact page or via email at info@openaxis.net. Responses are typically provided within one business day.
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We offer flexible pricing based on project type and scope. After an initial conversation, we'll provide a transparent proposal with no hidden costs. Most engagements are structured as fixed-fee projects or short-term retainers, so you always know what to expect.
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Collaborative, direct, and focused on outcomes. We're here to guide the process, bring ideas to the table, and keep things moving — without the overhead of a large consulting firm.
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We work with small businesses, nonprofits, and mission-driven organizations that need senior-level advisory support without a full-time hire. If you're navigating a complex decision, a growth transition, or a funding milestone, we're well-suited to help.
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Privacy Policy
This website collects personal information that you voluntarily provide, including your name, email address, and any information submitted through contact forms, intake forms, or scheduling tools.
Information is collected for the purpose of providing consulting services, responding to inquiries, scheduling appointments, and improving the overall client experience.
Your information will not be sold, rented, or shared with third parties except as necessary to provide services (such as scheduling or payment processing platforms).
Reasonable measures are taken to protect your information; however, no method of transmission over the internet is completely secure.
By using this website and submitting your information, you consent to the collection and use of your information as described in this policy.
If you have any questions regarding this policy, please contact: info@openaxis.net
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Strategy Sessions and Follow-Up Sessions may be rescheduled with at least 2 hours’ notice. Cancellations or missed sessions with less than 2 hours’ notice are non-refundable.
All scheduled sessions are non-refundable once completed.
For Strategic Decision Brief engagements and other project-based services, refunds are not available once work has begun.
Payments are non-transferable to other services unless otherwise agreed.
If you are not satisfied with a service, please reach out directly to discuss concerns. I am committed to delivering clear, valuable, and professional work.
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Terms of Use
Effective Date: 04/27/2026
By accessing this website and engaging in services provided by OpenAxis LLC, operated by Sarmine Desrameaux (“Consultant”), you agree to the following terms and conditions.
Use of Website:
This website is provided for informational and service-related purposes only. By using this site, you agree to use it lawfully and not for any unauthorized or harmful activity.Services:
All services provided are advisory in nature and intended to support strategic decision-making. Recommendations are based on available information and professional judgment. Outcomes are not guaranteed.No Professional Advice:
Services do not constitute legal, financial, or investment advice. Clients are solely responsible for all decisions, actions, and outcomes resulting from the use of services.Engagement & Payment:
Payment is required prior to scheduled sessions or delivery of services unless otherwise agreed. Services are limited to the scope outlined at the time of booking or agreement. Additional work may require a separate engagement.Refunds & Rescheduling:
Sessions may be rescheduled with at least 2 hours’ notice. Missed sessions or cancellations made within 2 hours are non-refundable. Completed sessions are non-refundable. For project-based services, including Strategic Decision Briefs, refunds are not available once work has begun.Chargebacks and Payment Disputes:
Clients agree to contact OpenAxis LLC directly at info@openaxis.net to resolve any concerns before initiating a chargeback or payment dispute. By booking or purchasing services, the Client acknowledges the service description, refund policy, and terms provided at the time of purchase.Unauthorized chargebacks, payment reversals, or disputes made after services have been delivered may be contested with documentation, including booking records, payment confirmations, communication history, signed agreements, intake forms, and proof of service delivery.
Limitation of Liability:
To the fullest extent permitted by law, Consultant shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of this website or services. All decisions and actions taken based on services are the sole responsibility of the Client.Confidentiality:
Information shared during engagements will be treated as confidential and used solely for the purpose of providing services.Intellectual Property:
All materials, frameworks, and content provided as part of services remain the intellectual property of the Consultant unless otherwise agreed. Materials are for the Client’s internal use only and may not be reproduced or distributed without permission.Third-Party Tools:
This website may use third-party platforms for scheduling, payments, or communication. Consultant is not responsible for the privacy or security practices of those platforms.Right to Refuse or Terminate Service:
Consultant reserves the right to refuse or terminate services at any time, at their sole discretion, particularly in cases of misuse, inappropriate behavior, or violation of these terms. In such cases, any work completed up to that point will be honored, and refunds will be handled in accordance with the stated refund policy.Modifications to Services and Website:
Consultant reserves the right to modify, update, or discontinue any aspect of the website, services, pricing, or offerings at any time without prior notice. Continued use of the website or services constitutes acceptance of any such changes.Changes to Terms:
These terms may be updated at any time without prior notice. Continued use of this website or services constitutes acceptance of any changes.Contact:
If you have any questions regarding these terms, you may contact: info@openaxis.netBy using this website or engaging in services, you acknowledge that you have read, understood, and agree to these terms.